Who We Are

At Triad, we understand that every customer has unique expectations. We believe in growing relationships with our customer, and providing them excellent customer service, high quality workmanship, and enhanced value to every project. Our team understands the value of your time, and works hard to focus on providing a low stress, high-quality end product.

At Triad, we are proven problem solvers and have helped many clients navigate through some extremely difficult circumstances. If you are facing a property damage issue, let us help you find a solution.

Meet the Team

Dennis and Laura James have been residents in the Tampa Bay area for over 20 years.

Dennis James is a Florida native and University of Florida graduate. He has extensive experience in the construction industry with expertise in disaster restoration, custom remodeling and managing various other construction related projects.

In addition to Dennis’ construction background, he spent over 15 years in the property insurance industry and can understand and help with the most complex insurance restoration projects. Outside of his daily schedule, Dennis is an avid outdoors enthusiast who also donates his time to various charities around the Tampa Bay area.

Laura James is a Texas transplant. Her background is in construction sales/management and is also an accomplished artist and has an art gallery in Dunedin.

Consulting Experts

Brent Caporusso – Consulting Manager
brent@asktriad.com

Brent has provided his construction and project management knowledge to a wide variety of claims and situations for more than 20 years. He lends us his knowledge and experience as an expert estimator and field insurance adjuster to provide litigation support, appraisal services, and timely, accurate and quality construction and consulting services.

Outside of work, Brent enjoys spending time with his wife, as well as his two children in high school and college. He loves to golf and fish, and his favorite spot to vacation is Palm Island, Florida.

Alek Falke – Project Estimator, IT, & Facilities
alek@asktriad.com

Alek utilizes his construction and project management expertise to create quality cosmetic repair estimates for a variety of properties both residential and commercial. He is a certified IICRC water damage restoration technician, a certified thermographer, as well as a licensed remote pilot. He provides his expert consulting services and litigation support to home and business owners, as well as professionals, to provide timely, accurate and thorough construction and consulting services.

Alek is a proud husband and uncle. He is an avid board and video gamer. He is our go-to when looking for a great-but-somewhat-obscure horror film (or any film really). If he isn’t doing those things, you can probably find him outside, taking in the great outdoors.

Chad Turner – Project Estimator
chad@asktriad.com

Chad is a licensed NFIP certified all lines adjuster with over 17 years of adjusting and construction experience. He has over 26 years of sales experience in the automotive, industrial, and marine industry.

Chad loves to take advantage of the Florida sunshine through fishing, golf, and beach volleyball. He also loves to travel to the Florida Keys, or to Disney World with his family.

Daniel Long – Project Estimator
daniel@asktriad.com

Daniel has been estimating and adjusting property insurance claims since 1998. His understanding of insurance policies and expertise in the adjusting industry is essential to clients dealing with large property damage losses as well as attorneys litigating property damage & construction defect cases.

Daniel is a proud dad to teen girls, who he loves to spend time with. He is an avid fisherman and captain, and you can find him on the water more often than not. He’s lived in Florida for most of his life.

Tracy Bush – Project Estimator
tracy@asktriad.com

Tracy is a top-performing claims adjuster with customer-centered passion for leading people and inspiring teams to perform to their highest potential. She provides solid, stead and focused direction in process and execution, designed to consistently deliver excellent results.

Matt Depin – Principal Engineer
matt@asktriad.com

Matt has been a licensed engineer for almost 7 years, and has been in the engineering field for over 19 years. His area of expertise includes structural engineering and forensic investigations. He has experience with field data acquisition and information management in support of forensic investigations.

He also has experience with residential and low-rise commercial structures, performing cause & origin investigations, hurricane damage assessments, destructive testing, and demolition support. Over the course of his career, he has participated in the Daytona Speedway grandstand replacement, OSHA collapse investigations, Historic Structure renovations and Structural Specialist training with FEMA.

Tammy Fischer- Executive Assistant, Office Manager
tammy@asktriad.com

Tammy is the executive assistant to Dennis James and our office manager. She is behind almost everything we do here at Triad. She oversees anything and everything in the office, including scheduling and coordinating inspections, planning meetings, tracking estimates, invoices, and so much more!

Amanda Barrack- Marketing Manager
amanda@asktriad.com

Amanda is our marketing manager. She handles our Facebook and Instagram channels. She also develops the email campaigns and attends events, among other marketing projects.

Outside of work, Amanda loves to hike, go to the beach, or just find a quiet spot to read a book outside. She loves going to the movie theater to catch the latest movies, and loves to travel wherever and whenever possible.

Laura Cisco – Scheduling Coordinator
cisco@asktriad.com

Laura serves as our receptionist and scheduling coordinator. She fields all of our phone calls and emails, opens up new files, and schedules all of our inspections for our estimators.

Laura has lived all over the United States and in England. Outside of work, you can find her spending time with her husband of 28 years and their 2 children and cat. You can often find her at the beach, local venues and events, or checking out the closest rock and heavy metal concert.

Sammy Ramini- Data Entry Specialist
sammy@asktriad.com

Sammy is our data entry specialist in the office, he handles the transcribing of all our estimate sketches and data into the Xactimate software program, enabling our estimators to finalize their estimates.

Outside of work, Sammy enjoys hosting movie and/or game nights with his friends, writing poetry, and doing yoga. He enjoys traveling as frequently as possible, because there is always something new and interesting to see.

Jennifer Jewell – Administrative Assistant
jennifer@asktriad.com

Jennifer handles everything from the coordination of our files to sending out our estimates, and everything in between. She’s our newest team member at Triad and we’re so grateful to have her.


After work, you can find Jennifer going for a run or competing in races, trying to beat her personal record. She loves to go camping, kayaking or to amusement parks with her family and friends. If she’s not outdoors, you can find Jen painting, sculpting, or otherwise crafting beautiful art!